Friday, February 7, 2014
HAIR PRODUCTS - Earthsap Conditioner
I was strolling down the aisles at Pick n Pay, remembering that I had run out of my fancy shmancy conditioner. Now my hair is tinted, very fine and knots easily, so I don't just go changing my brand of conditioner, so I thought I'd just buy a cheapie to use once or twice before I get to the hairdresser.
Imagine my surprise when I stumbled upon Earthsap.
Earthsap have an entire range of non-toxic products from washing powder to toothpaste to detergents, sounds fabulous right?
It is almost impossible to find Earthsap products! I have contacted the company with no response at all. From the look of their website, they have no idea about technology (it actually has places that state "add text here" probably from the website developer!!)
As a marketing person this drives me CRAZY!!!! There is so much potential for this product and their entire range but nobody knows about it. I have only tried the conditioner because it was at Pick n Pay and they have been out of the shampoo for almost 4 weeks. You can purchase the products on line but what a mission and the prices are higher which makes no sense at all.
I would LOVE to get hold of this brand and help promote it, I have offered my services free of charge to the company and I have had no response! I really think that they just don't check their emails and there are no phone numbers. CRM (customer relationship management) is sadly lacking.
Anyway as bad as their marketing is, their conditioner is really great and while I usually spend a fortune on conditioner, this retails for only R40 because it's made locally in South Africa!